Carriers
Achieve a successful digital transformation that drives company growth and delivers the ultimate agent and customer experience.
See How Lifetime Helps Insurance Carriers in Actions
LifetimeACQUIRE is a simple, end-to-end eApp for all sales channels. Coming complete with new tools for agents to facilitate the buying process, LifetimeACQUIREsmoothly takes applicants from questionnaire to contract.
LifetimeENGAGE fosters a lifelong relationship between you and your policyholders, leading to greater brand loyalty and persistency.
LifetimeSERVICE enables digital self-servicing for your customers. It empowers customers to securely manage everything from payments to beneficiary updates.
LifetimeAGENT gives customers and agents the digital experience they have come to expect as modern consumers and workers, and positions you as an innovative carrier that's one step ahead of the competition.
It provides a streamlined way to drive sales.
Insurers can configure a modern user experience to create an easy, seamless end-to-end sales process for any product, in any channel (DTC, agent, call center etc.).
How it can be used by your team:
- IT and project teams can configure applications in days--not months--to respond to changing business and market needs. - Leadership can use the data gathered along the entire value chain to aid company strategy.
It provides a platform for consistent and relevant engagement.
Carriers can configure a rich, interactive customer experience to increase CLTV by gathering customer data, analyzing it, and using it to drive engagement through targeted marketing and sales campaigns.
How it can be used by your team:
- Marketers get better insight on how to speak to prospective and in force customers, which leads to delivering more relevant content. - Innovation and strategy teams can test new engagement and product strategies.
It provides a seamless way to service policies.
Even with complex carrier backend systems, insurers can streamline customers' access to policy information and transactions across all of their life policies.
How it can be used by your team:
- Operations teams can use it to support customer calls with a modern, graphical user interface. - Data & analytics teams can aggregate data and provide actionable insights on policyholder behavior for continued service improvements.
It shares carrier data from different backend systems with agents.
Powered by CoreCONNECT, data from a carrier's incompatible backend systems can become one in LifetimeAGENT. Agents then have instantaneous access to all key documents from the insurer.
How it can be used by your team:
- Any team from the insurer's home office can communicate through notifications on the front page when agents login. - Data and analytics teams can continue using their current systems to input information that agents need to know, and CoreCONNECT manages translating system data into the LifetimeAGENT product--helping to ease the load for IT.
See how Lifetime serves agents and customers
Agents
Give agents the technology they need to streamline their business and build deeper customer relationships.
Customers
Give customers the seamless shopping and service experience they expect in the current digital atmosphere.
