Digital policy servicing
made easy
LifetimeSERVICE gives carriers the ability to provide agents and policyholders comprehensive self-servicing capabilities via web browsers and native mobile apps.
Who benefits from LifetimeSERVICE?
Carriers
It provides a seamless way
to service policies.
Even with complex carrier backend systems, insurers can streamline customers' access to policy information and transactions across all of their life policies.
Agents
It offers a more robust
servicing tool.
In our agent portal, agents and advisors can get new product updates, monitor their licensing status and commissions, and manage in force business.
Customers
It allows for customer
self-servicing.
LifetimeSERVICE empowers end users to service their policies online or via mobile apps. This drives persistency and the ability to control various aspects of policy changes.
With the ability to integrate directly with insurers’ policy administration systems, LifetimeSERVICE puts policyholders’ information at their fingertips—ultimately helping:
Avoid lapses and missed payments
Ensure policy data and coverage accuracy
Reduce
operational costs
Improve the customer experience & increase Net Promoter Scores
Put policyholders in charge of their policies
Watch this video to see how LifetimeSERVICE empowers customers to take control and manage their policies in a more convenient way.
What’s included with LifetimeSERVICE?
- Web portal and native mobile applications
- Policy display
- Policyholder/policy changes
- Billing and payments
- Help center including chat, video and co-browsing integrations
- Document management
- Email, text and push notifications
