Glia is the leading Digital Customer Service solution for insurance carriers. In this session you will hear about key use cases that drive new business, reduce customer servicing costs, and increase brand loyalty with external agents/brokers. You will participate in a live demonstration of Glia, showing interaction with conversational AI bots, Live Observation, Chat, Digital Voice, Video, Screen-sharing, Secure File Transfers and Customer Surveys in a single Digital Customer Service platform that must be seen to be believed. Already in use by major insurance carriers across the US, Glia is game-changing technology and a must-see session.