The insurance landscape is changing rapidly, and carriers must embrace a consumer-first mindset if they want to remain relevant and continue to adapt and grow. RGAX has combined design thinking best practices with RGA’s life and health insurance expertise to provide a structured approach for accelerating product development and helping solve modern industry problems. In this session, Mitch Ocampo will share the core components of an effective innovation strategy and how it can be implemented. He will showcase real-life innovation successes and will provide steps on what it takes to get started.